PinkVERIFY Certified ITIL Compliant Service Desk Software

8 Years PINKVerify Certified

Vision Helpdesk V5 version has received PinkVERIFY™ certification and is officially certified as ITIL® compatible by Pink Elephant, a premier global training, consulting and conference service provider.

ITSM / ITIL Compliant Service Desk Software — The certification is for 6 major processes

1. Incident Management
2. Problem Management
3. Change Management
4. Release Management
5. Service Catalog / Service Request Management
6. Asset Management

PinkVERIFY™ is a service that evaluates IT service management (ITSM) tool sets for ITIL compatibility. For a tool to be certified in a certain process, an ITSM vendor must go through a rigorous assessment process meeting 100 percent of the general, core and integration suitability requirements. Vision Helpdesk has cleared the assessment with a Pink Elephant consultant thus confirming its alignment with ITIL best practices.